Examining User Acceptance Intention for Mobile Payment System in Indonesia using the UTAUT2
Dublin Core
Title
Examining User Acceptance Intention for Mobile Payment System in Indonesia using the UTAUT2
Creator
Alven Justine Kojongian, Prita Ayu Kusumawardhany, Juliani Dyah Trisnawati
Proceedings Item Type Metadata
meta_title
Examining User Acceptance Intention for Mobile Payment System in Indonesia using the UTAUT2
Abstract/Description
This research investigates the influence between performance and effort expectancy, social influence, facilitating conditions, hedonic motivation, and habits on behavioral intentions and use behavior by applying The UTAUT2 (Unified Theory of Acceptance and Use of Technology). This type of research is quantitative research using the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis model. The data source in this research was obtained by distributing questionnaires to 180 Indonesian users of OVO mobile payment. The results of this study state that Performance Expectancy, Social Influence, and Facilitating Conditions support Behavioral Intention (BI) while other variables such as Effort Expectancy, Hedonic Motivation, and Habit do not support BI. However, BI supports Use Behavior.
publication_date
2024/06/15
pdf_url
https://insyma.org/proceedings/files/original/articles/9_alven.pdf
abstract_html_url
https://insyma.org/proceedings/items/show/175
keywords
UTAUT 2, Behavioral Intention, Technology Adoption, Technology Acceptance, Mobile payment
firstpage
44
lastpage
49
issn
3047-857X
conference
Proceedings of the International Symposium on Management (INSYMA)
Volume
21
publisher_name
Fakultas Bisnis dan Ekonomika, Universitas Surabaya
no article
175
Files
Citation
Alven Justine Kojongian, Prita Ayu Kusumawardhany, Juliani Dyah Trisnawati, “Examining User Acceptance Intention for Mobile Payment System in Indonesia using the UTAUT2,” Proceedings of the International Symposium on Management (INSYMA), accessed October 31, 2025, https://insyma.org/proceedings/items/show/175.