INSYMA 21
Link to proceedings
Background
“The Creativity Leap: Opening Hospitality and Tourism Opportunities with Open Innovation” The hospitality and tourism industry has undergone significant transformation in recent years. Technological advancements, particularly in the fields of communication and online reservations, have changed how travelers plan their journeys and interact with service providers. Furthermore, customers increasingly demand more personalized, unique, and memorable experiences during their travels. Open innovation is a concept in which organizations do not rely solely on internal resources and ideas but are also open to contributions from external parties such as customers, business partners, and independent innovators. In the context of the hospitality and tourism industry, open innovation creates opportunities to enhance service quality, identify new trends, and deliver more engaging experiences for customers. Through collaboration with various stakeholders, including technology start-ups, reservation platforms, traveler communities, and local tourism enthusiasts, the hospitality and tourism industry can tap into a broader and more diverse pool of knowledge to create products and services that are more creative and relevant. By combining ideas and resources from these various sources, the prospects for enhancing competitiveness and profitability in the hospitality and tourism industry grow significantly. Therefore from the explanation above, we invite researchers from economics, business, management, etc with many interests to discuss various points of view.
Event Details and Editorial Board
Conference Name: 21st International Symposium on Management (INSYMA 2024)
Date: May 16th, 2024
Location: Universitas Surabaya Surabaya, Indonesia
Theme: The Creativity Leap: Exploring Open Innovation in Hospitality and Tourism
Keynote Speakers:
Alex Yu-Yu Chang B.Eng., MBA., Ph.D. - Director of the Innovative Teaching Center NCKU, Taiwan
Dr. Ir. Suryo Widodo, M.Ars., M.M. - Director of Jatim Park Group
Dr. Erna Andajani, S.T., M.M., CRM., MPU. - Hospitality & Tourism Management Lecturer, UBAYA
Steering Commitee
Person in Charge:
Dr. Deddy Marciano
Faculty of Business and Economics, University of Surabaya
Chair:
Adhika Putra Wicaksono, M.M.
Faculty of Business and Economics, University of Surabaya
Vice Chair:
Bobby Ardiansyahmiraja, M.MT.
Faculty of Business and Economics, University of Surabaya
Treasurer:
Fitri Novika Widjaja, M.MT.
Faculty of Business and Economics, University of Surabaya
Coordinator of Secretariat:
Muhammad Izharuddin, MBA.
Faculty of Business and Economics, University of Surabaya
Faizal Susilo Hadi, M.SM.
Faculty of Business and Economics, University of Surabaya
Editorial Boards
Editor-in-Chief:
Bobby Ardiansyahmiraja, M.MT.
Faculty of Business and Economics, University of Surabaya
Editorial Boards:
Jun Kumamoto
Toyo Gakuen University, Japan
Kuei-Hsien Niu
California State University, USA
Bahtiar Mohamad
Universiti Utara, Malaysia
Waiphot Kulachai
Suan Sunandha Rajabhat University, Thailand
Ottavia Huang
National Cheng Kung University, Taiwan
Phan Thi Hong Xuan
Vietnam National University, Vietnam
Muhammad Izharuddin, MBA.
University of Queensland, Australia
Werner Murhadi
University of Surabaya, Indonesia
Reviewers:
Eduardus Tandelilin
Universitas Gadjah Mada, Indonesia
Yashwant Vishnupant Pathak
University of South Florida, USA
Dudi Anandya
University of Surabaya
Noore Alam Siddiquee
Flinders University, Australia
Noviaty Kresna Darmasetiawan
University of Surabaya
Denni Arly
Griffith University, Australia
Juliani Dyah Trisnawati
University of Surabaya
Putu Anom Mahadwartha
University of Surabaya
Elsye Tandelilin
University of Surabaya
Moses Laksono Singgih
Insitut Teknologi Sepuluh November, Indonesia
Irwan Adi Ekaputra
Universitas Indonesia
Slavomir Rudenko
Pan-European University, Slovakia
Satria Fadil Persada
Mapua University, Philippines