HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination
Dublin Core
Title
HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination
Creator
Nurjannah, Zakiyah Zahara
Proceedings Item Type Metadata
meta_title
HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination
Abstract/Description
Tourist satisfaction is a cornerstone of the tourism industry, holding immense significance for destinations seeking to thrive in a competitive global landscape. However, this research aimed to identify the influence of HR Skills and Physical Environment on Tourist Satisfaction. This research uses quantitative methods, such as distributing questionnaires to 50 respondents who have visited Rumah Sunset 40 Cafe Resto and Villa, using the Accidental Sampling method. The collected data were analyzed using Statistical Package for the Social Sciences (SPPS) and analyzed using descriptive statistics (mean and standard deviation). The results showed that HR Skills and Physical Environment affect Tourist Satisfaction reaching 81.9%.
publication_date
2024/06/15
pdf_url
https://insyma.org/proceedings/files/original/articles/47_Nurjannah.pdf
abstract_html_url
https://insyma.org/proceedings/items/show/213
keywords
Skills, Human Resource, Physical Environment, Satisfaction, Tourism
firstpage
269
lastpage
274
issn
3047-857X
conference
Proceedings of the International Symposium on Management (INSYMA)
Volume
21
publisher_name
Fakultas Bisnis dan Ekonomika, Universitas Surabaya
no article
213
Files
Citation
Nurjannah, Zakiyah Zahara, “HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination,” Proceedings of the International Symposium on Management (INSYMA), accessed October 31, 2025, https://insyma.org/proceedings/items/show/213.