HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination

Dublin Core

Title

HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination

Creator

Nurjannah, Zakiyah Zahara

Proceedings Item Type Metadata

meta_title

HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination

Abstract/Description

Tourist satisfaction is a cornerstone of the tourism industry, holding immense significance for destinations seeking to thrive in a competitive global landscape. However, this research aimed to identify the influence of HR Skills and Physical Environment on Tourist Satisfaction. This research uses quantitative methods, such as distributing questionnaires to 50 respondents who have visited Rumah Sunset 40 Cafe Resto and Villa, using the Accidental Sampling method. The collected data were analyzed using Statistical Package for the Social Sciences (SPPS) and analyzed using descriptive statistics (mean and standard deviation). The results showed that HR Skills and Physical Environment affect Tourist Satisfaction reaching 81.9%.

publication_date

2024/06/15

pdf_url

https://insyma.org/proceedings/files/original/articles/47_Nurjannah.pdf

abstract_html_url

https://insyma.org/proceedings/items/show/213

keywords

Skills, Human Resource, Physical Environment, Satisfaction, Tourism

firstpage

269

lastpage

274

issn

3047-857X

conference

Proceedings of the International Symposium on Management (INSYMA)

Volume

21

publisher_name

Fakultas Bisnis dan Ekonomika, Universitas Surabaya

Author #1

Nurjannah

Author #2

Zakiyah Zahara

no article

213

Files

47_Nurjannah.pdf

Citation

Nurjannah, Zakiyah Zahara, “HR Skills Role and Physical Environment on Tourist Satisfaction in Tourism Destination,” Proceedings of the International Symposium on Management (INSYMA), accessed July 1, 2025, https://insyma.org/proceedings/items/show/213.

Output Formats