A Systematic Review on The Influence of Human Resource Management on Healthcare Service Innovation Through Employee Work Motivation
Dublin Core
Title
A Systematic Review on The Influence of Human Resource Management on Healthcare Service Innovation Through Employee Work Motivation
Creator
Ranny Fitria Puspitasari, Ludi Wisnu Wardhana
Proceedings Item Type Metadata
meta_title
A Systematic Review on The Influence of Human Resource Management on Healthcare Service Innovation Through Employee Work Motivation
Abstract/Description
The post-pandemic transformation of global healthcare services underscores the urgent and strategic role of Human Resource Management (HRM) in driving organizational innovation. This study presents a systematic synthesis of the interrelationship between HRM practices, work motivation, and healthcare service innovation using a Systematic Literature Review (SLR) approach to 26 Scopus-indexed scholarly articles (2021–2025). The findings suggest that HRM practices focusing on job meaning, autonomy, and Performance recognition enhance motivation, which in turn promotes innovation adoption and drives organizational behavioral change. This study proposes an integrative conceptual model grounded in the Resource-Based View (RBV), Self-Determination Theory (SDT), and Theory of Planned Behavior (TPB), positioning motivation as the psychological mechanism linking HRM design to organizational innovation. The primary contribution of this study lies in its cross-theoretical synthesis and its policy recommendations for fostering a motivation-driven innovation ecosystem in the healthcare sector. Furthermore, the study opens pathways for future research through longitudinal and multi-level approaches to validate the proposed model within dynamic healthcare system contexts.
publication_date
2025/06/15
pdf_url
https://insyma.org/proceedings/files/articles/Ranny_Fitria__Puspitasari.pdf
abstract_html_url
https://insyma.org/proceedings/items/show/315
keywords
Human Resource Management, healthcare service innovation, work motivation, systematic literature review
firstpage
22
lastpage
28
issn
3047-857X
conference
Proceedings of the International Symposium on Management (INSYMA)
Volume
22
publisher_name
Fakultas Bisnis dan Ekonomika, Universitas Surabaya
no article
4
Files
Citation
Ranny Fitria Puspitasari, Ludi Wisnu Wardhana, “A Systematic Review on The Influence of Human Resource Management on Healthcare Service Innovation Through Employee Work Motivation,” Proceedings of the International Symposium on Management (INSYMA), accessed July 1, 2025, https://insyma.org/proceedings/items/show/315.