An Integrated Conceptual Model of Technological and Psychological Influencing Continuance Usage Intention in Online Course Platforms

Dublin Core

Title

An Integrated Conceptual Model of Technological and Psychological Influencing Continuance Usage Intention in Online Course Platforms

Creator

Fauziah, Nurul Hidayatinnisa, Ayu Febriyanti Puspitasari, Sanita Dhakirah

Proceedings Item Type Metadata

meta_title

An Integrated Conceptual Model of Technological and Psychological Influencing Continuance Usage Intention in Online Course Platforms

Abstract/Description

Online course platforms have become essential in addressing the growing demand for accessible education, particularly in developing countries such as Indonesia. However, sustaining user engagement beyond initial adoption remains a significant challenge. This conceptual study proposes an integrated model to examine the factors influencing Continuance Usage Intention (CUI) in online learning environments. The model synthesizes two prominent theoretical frameworks: the Expectation-Confirmation Model (ECM) and the Technology Acceptance Model (TAM). It identifies Perceived Usefulness (PU) and Perceived Enjoyment (PE) as key antecedents, with Attitude (AT) serving as a mediating variable that links these constructs to users’ continued usage behavior. By incorporating both technological and psychological dimensions, the model addresses existing gaps in literature and offers a holistic understanding of post-adoption behavior. The study contributes theoretically by enriching the discourse on user retention and practically by providing strategic insights for educators, platform developers, and policymakers aiming to foster sustained engagement.

publication_date

2025/06/15

pdf_url

https://insyma.org/proceedings/files/articles/Fauziah_Fauziah.pdf

abstract_html_url

https://insyma.org/proceedings/items/show/321

keywords

Expectation-Confirmation Model (ECM), Technology Acceptance Model (TAM), Perceived Usefulness (PU), Perceived Enjoyment (PE), Attitude (AT), Continuance Usage Intention (CUI), Online Course Platforms.

firstpage

63

lastpage

68

issn

3047-857X

conference

Proceedings of the International Symposium on Management (INSYMA)

Volume

22

publisher_name

Fakultas Bisnis dan Ekonomika, Universitas Surabaya

Author #1

Fauziah

Author #2

Nurul Hidayatinnisa

Author #3

Ayu Febriyanti Puspitasari

Author #4

Sanita Dhakirah

no article

10

authors

Fauziah, Nurul Hidayatinnisa, Ayu Febriyanti Puspitasari, Sanita Dhakirah

Files

Fauziah_Fauziah.pdf

Citation

Fauziah, Nurul Hidayatinnisa, Ayu Febriyanti Puspitasari, Sanita Dhakirah, “An Integrated Conceptual Model of Technological and Psychological Influencing Continuance Usage Intention in Online Course Platforms,” Proceedings of the International Symposium on Management (INSYMA), accessed July 1, 2025, https://insyma.org/proceedings/items/show/321.

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