Beyond the Plate: How Service, Taste, Ambience, and Price Shape Dining Loyalty
Dublin Core
Title
Beyond the Plate: How Service, Taste, Ambience, and Price Shape Dining Loyalty
Creator
Ade Asria Radiany, Halek Mu’min, Arya Dwiyatmika Bimantara
Proceedings Item Type Metadata
meta_title
Beyond the Plate: How Service, Taste, Ambience, and Price Shape Dining Loyalty
Abstract/Description
This research examines the influence of service quality, food quality, atmosphere, and pricing on customer satisfaction and revisit intentions in Surabaya’s restaurant scene. The study finds that food and service quality significantly influence loyalty outcomes.
publication_date
2025/06/15
pdf_url
https://insyma.org/proceedings/files/articles/Arya_Dwiyatmika_Bimantara.pdf
abstract_html_url
https://insyma.org/proceedings/items/show/336
keywords
customer satisfaction, revisit intention, service quality, food quality, atmosphere, pricing strategy
firstpage
146
lastpage
150
issn
3047-857X
conference
Proceedings of the International Symposium on Management (INSYMA)
Volume
22
publisher_name
Fakultas Bisnis dan Ekonomika, Universitas Surabaya
no article
25
Files
Citation
Ade Asria Radiany, Halek Mu’min, Arya Dwiyatmika Bimantara, “Beyond the Plate: How Service, Taste, Ambience, and Price Shape Dining Loyalty,” Proceedings of the International Symposium on Management (INSYMA), accessed October 31, 2025, https://insyma.org/proceedings/items/show/336.