CONSUMER INSIGHT · 5 pages
Factors Determining the Level of Service Quality on Satisfaction and Loyalty BRI Bank Customers in Indonesia
Customer loyalty · Customer satisfaction · Reliability
Proceedings collection
Proceedings of the International Symposium on Management (INSYMA) (Vol 21, 2024)
139 research papers
SUSTAINABILITY · 6 pages
Factors Affecting Purchase Intention of Environmentally Friendly Detergent in Indonesia
Previous purchase experience · Environmental consciousness · Attitude
SUSTAINABILITY · 6 pages
Navigating the Blue Ocean: Telkom Indonesia's Strategy for Smart Agriculture in the Digital Era
Telkom Indonesia · TLKM · Smart agriculture
STRATEGY & MANAGEMENT · 5 pages
Internationalization, Capital Investment, and Performance: Evidence from Indonesia
Nationalized · Company performance · Capital investment
STRATEGY & MANAGEMENT · 4 pages
Estimating the Number of Traditional Coffee Shops (Warung Kopi) in Surabaya A Geospatial Analysis Approach
Coffee Shop · Warkop · Surabaya
CONSUMER INSIGHT · 5 pages
The Effect of Service Quality, Customer Perceived Value, and Trust on Customer Satisfaction with Lalamove Delivery Service on The Island of Java
Service Quality · Customer Satisfaction · Perceived Value
STRATEGY & MANAGEMENT · 6 pages
Board Structure and Ownership Structure on Performance: Evidence from Indonesia
board size · board independence · institutional ownership
STRATEGY & MANAGEMENT · 6 pages
Perceived Market Efficiency and Investment Performance in Stock Market: A Literature Review
Perception of market efficiency · Stock investment performance · Individuals
DIGITAL & AI · 6 pages
Examining User Acceptance Intention for Mobile Payment System in Indonesia using the UTAUT2
UTAUT 2 · Behavioral Intention · Technology Adoption
CONSUMER INSIGHT · 5 pages
The Impact of Destination Brand on Revisit Intention and Recommendation Intention in Bali Island
Destination Brand · Revisit Intention · Recommendation Intention
STRATEGY & MANAGEMENT · 6 pages
Does Satisfaction Leads to Continuance Usage Intention? The influence of Service Quality and Cognitive Processing towards M-Payment
M-Payment · Cognitive Processing · Continuance Usage Intention
CONSUMER INSIGHT · 4 pages
Does brand experience lead to brand loyalty? The mediating role of trust and quality
brand experience · brand loyalty · brand trust