Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya
Dublin Core
Title
Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya
Creator
Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono
Proceedings Item Type Metadata
meta_title
Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya
Abstract/Description
This study aims to analyze the implementation of the Hazard Analysis and Critical Control Points (HACCP) system in the Receiving Division of a five-star hotel in Surabaya. As food safety is a fundamental component of service quality, especially in the hospitality industry, the HACCP system offers a structured preventive approach to identifying and controlling food-related hazards. The research highlights the steps taken by the Receiving team in hazard identification, establishing critical control points, setting critical limits, monitoring processes, and implementing corrective actions. The study also identifies limitations faced by the hotel, particularly in manpower and technical capacity for hazard detection, which may affect the consistency of HACCP implementation. This paper concludes that while the system is largely implemented effectively, certain improvements are necessary to ensure full compliance and maintain premium service standards.
publication_date
2025/06/15
pdf_url
https://insyma.org/proceedings/files/articles/Adhika_Putra_Wicaksono.pdf
abstract_html_url
https://insyma.org/proceedings/items/show/363
keywords
HACCP, food safety, receiving division, critical control points, hotel industry
firstpage
309
lastpage
314
issn
3047-857X
conference
Proceedings of the International Symposium on Management (INSYMA)
Volume
22
publisher_name
Fakultas Bisnis dan Ekonomika, Universitas Surabaya
no article
52
Citation
Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono, “Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya,” Proceedings of the International Symposium on Management (INSYMA), accessed July 1, 2025, https://insyma.org/proceedings/items/show/363.