Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya

Dublin Core

Title

Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya

Creator

Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono

Proceedings Item Type Metadata

meta_title

Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya

Abstract/Description

This study aims to analyze the implementation of the Hazard Analysis and Critical Control Points (HACCP) system in the Receiving Division of a five-star hotel in Surabaya. As food safety is a fundamental component of service quality, especially in the hospitality industry, the HACCP system offers a structured preventive approach to identifying and controlling food-related hazards. The research highlights the steps taken by the Receiving team in hazard identification, establishing critical control points, setting critical limits, monitoring processes, and implementing corrective actions. The study also identifies limitations faced by the hotel, particularly in manpower and technical capacity for hazard detection, which may affect the consistency of HACCP implementation. This paper concludes that while the system is largely implemented effectively, certain improvements are necessary to ensure full compliance and maintain premium service standards.

publication_date

2025/06/15

pdf_url

https://insyma.org/proceedings/files/articles/Adhika_Putra_Wicaksono.pdf

abstract_html_url

https://insyma.org/proceedings/items/show/363

keywords

HACCP, food safety, receiving division, critical control points, hotel industry

firstpage

309

lastpage

314

issn

3047-857X

conference

Proceedings of the International Symposium on Management (INSYMA)

Volume

22

publisher_name

Fakultas Bisnis dan Ekonomika, Universitas Surabaya

Author #1

Yonathan Setiapanca Piktono

Author #2

Fitri Novika

Author #3

Adhika Putra Wicaksono

no article

52

authors

Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono

Files

Adhika_Putra_Wicaksono.pdf

Citation

Yonathan Setiapanca Piktono, Fitri Novika, Adhika Putra Wicaksono, “Hazard Analysis and Critical Control Points (HACCP) System at Five Star Hotel: A Case Study of XYZ Hotel at Surabaya,” Proceedings of the International Symposium on Management (INSYMA), accessed July 1, 2025, https://insyma.org/proceedings/items/show/363.

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