The Role of Work Engagement as a Mediating Influence of Workload and Supervisor Support on Employee Performance PT Jasa Raharja Bali

Dublin Core

Title

The Role of Work Engagement as a Mediating Influence of Workload and Supervisor Support on Employee Performance PT Jasa Raharja Bali

Creator

M. Zamroni Rosyadi, Ni Wayan Sitiari, Putu Ngurah Suyatna Yasa, Ni Luh Putu Indiani

Proceedings Item Type Metadata

meta_title

The Role of Work Engagement as a Mediating Influence of Workload and Supervisor Support on Employee Performance PT Jasa Raharja Bali

Abstract/Description

The purpose of this study was to analyze the effect of workload and supervisor support on employee performance through work engagement as a mediating variable at PT Jasa Raharja in Bali. Data collection using questionnaires submitted to 51 respondents who are employees at PT Jasa Raharja in Bali. Hypothesis testing is done with PLS inferential analysis. The results showed that workload has a negative and significant effect on employee performance. The workload does not have a considerable effect on work engagement. Supervisor support has a positive and insignificant effect on employee performance. Supervisor support has a positive and significant effect on work engagement. Work engagement has a positive and significant effect on employee performance. Work engagement is not able to mediate the effect of workload on performance, work engagement can mediate the effect of supervisor support on employee performance partially. The implication of this research is to highlight the importance of managing a more balanced workload, improving communication and support from leaders, and strategies to strengthen employee engagement to improve employee performance.

publication_date

2025/06/20

pdf_url

https://insyma.org/proceedings/files/articles/Zamroni Rosyadi.pdf

abstract_html_url

https://insyma.org/proceedings/items/show/532

keywords

employee performance, supervisor support, workload, work engagement

firstpage

1341

lastpage

1347

issn

3047-857X

conference

Proceedings of the International Symposium on Management (Volume 21, 2024)

Volume

22

publisher_name

Fakultas Bisnis dan Ekonomika, Universitas Surabaya

Author #1

M. Zamroni Rosyadi

Author #2

Ni Wayan Sitiari

Author #3

Putu Ngurah Suyatna Yasa

Author #4

Ni Luh Putu Indiani

no article

220

authors

M. Zamroni Rosyadi, Ni Wayan Sitiari, Putu Ngurah Suyatna Yasa, Ni Luh Putu Indiani

Files

Zamroni Rosyadi.pdf

Citation

M. Zamroni Rosyadi, Ni Wayan Sitiari, Putu Ngurah Suyatna Yasa, Ni Luh Putu Indiani, “The Role of Work Engagement as a Mediating Influence of Workload and Supervisor Support on Employee Performance PT Jasa Raharja Bali,” Proceedings of the International Symposium on Management (INSYMA), accessed July 1, 2025, https://insyma.org/proceedings/items/show/532.

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